Refund policy
Return & Refund Policy
At SPORTIFY CO, we want you to be completely satisfied with your purchase. Please read our return and refund policy carefully before making a purchase.
Eligibility for Returns
We accept returns only on unopened and unused products in their original packaging. To be eligible for a return:
- The item must be unopened and in its original, sealed packaging
- The item must be in the same condition as when it was received
- The return must be initiated within 7 days of delivery
- Proof of purchase (order confirmation or receipt) must be provided
Non-Returnable Items
The following items are not eligible for return:
- Opened or used products
- Items without original packaging
- Items marked as final sale or non-returnable at the time of purchase
- Damaged items due to misuse or improper handling
How to Request a Return
To initiate a return, please contact us at [sportifyco6@gmail.com] with your order number and reason for return. Our team will review your request and provide further instructions.
Refund Process
Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund. Approved refunds will be processed within 5–7 business days to your original payment method.
Shipping Costs
Return shipping costs are the responsibility of the customer unless the return is due to a defective or incorrect item.